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The classical approach to management was developed in the period between the 1880s to the 1920s. It was recommended that production can be increased by improving the efficiency of an organization.
The Classical Approach to management can be studies under three main areas.
1. Scientific Management: The scientific management approach was developed by Frederick Winslow Taylor (1856-1915). Scientific management is also known as Taylorism. His contribution in scientific management can be studied under the following categories
· Time and motive study: It is a technique of scientific management that was developed to define employee productivity standards. Time and motion study is most appropriate for repetitive jobs.
· Differential piece rate plan: This plan is developed by Taylor on the assumption that all the workers have different capabilities and must be paid accordingly. This is based on an assumption that the production system is based on piece rates.
· Supervision: Taylor suggested that work in an organization must be planned and assigned to the workers by foreman.
· Scientific recruitment and training: Taylor laid emphasis on training workers and developing their skills so that they can efficiently perform more than one type of job.
· Friendly cooperation between management and workers: Taylor believed that both management and workers have one common goal. I.e. Increase in production. So working together in harmony to achieve the common goal.
2. Administrative Management: Henri Fayol (1841-1925) promoted the concept of administrative management which could be applicable to both general and higher managerial levels. Fayol presented of management. These principles are explained as follows
· Division of work: Work should be divided among individuals and groups according to their skills and knowledge.
· Authority and responsibility: Authority is a right of an individual to give orders and instructions and it arises from the position, intelligence, experiences and skills of a manager. Responsibility is a state of being accountable for the consequences of the decisions taken by an individual.
· Discipline: Discipline in an organization refers to the obedience to authority. Employees must obey and respect the governing policies and rules of the organization.
· Unity of command: Employees associated with a particular type of work should report to one superior only.
· Unity of direction: It means that there should be one direction in which employees must move to achieve a particular objective.
· Subordination and individual interest to general interest: Fayol laid emphasis on aligning individual personal goals to organizational goals.
· Remuneration: There should be provision of fair wages for workers considering various factors such as business environment, cost of living, capacity of organization to pay and productivity of employees.
· Centralization: The degree of centralization should be decided to make the optimum utilization of employee’s skills.
· Scalar chain: Scalar chain refers to the hierarchy followed in an organization from top managers to employees working at lower levels. According to this principle all communication should pass through proper channels of hierarchy.
· Order: Order is required for the efficient coordination of all the elements in an organization.
· Equity: This means fair treatment of all employees.
· Stability of tenure of personnel: Management must strive to stabilize the tenure of employees by providing them job security.
· Initiative: Management must provide freedom to employees so that they can carry out orders effectively.
· Esprit de corps: It refers to team spirit. Management must adopt new ways to improve team spirit among employees.
3. Bureaucratic Management: Max Webber (1864-1920) promoted bureaucratic management is the most appropriate administration.
· Management by standard rules: An organization must be governed by a set of rules. Upper level managers must follow these rules while controlling lower level workers.
· Division of labour: Division of labour results in saving a lot of time consumed during changing over from one job to another.
· Selection of personnel having technical skills: Employees having required technical skills must be hired in order to perform their jobs efficiently.
· Hierarchical organization structure: In order to be successful, an organization must adopt a hierarchical structure wherein lower level employees must be under the supervision of higher level managers.
· Record of all administrative acts, decisions and rules: An organization must keep a record of all its administrative activities including policies, rules and decisions.