Review Corporate Documents

With a working CSR definition and an initial understanding of the motivations behind
the organization’s interest in CSR, the team should than review key corporate
documents, processes and activities for actually and potential CSR
implications.

Documents: Existing mission statements, policies, code of conduct, principles, guidelines and other operating
documents should be reviewed. It is useful for the CSR team to explore why
these items were developed and to learn from them.

Processes: Organizations typically have specific decision processes and associated decision-making bodies in place to
address particular aspects of operations, and these may bear on the CSR
approach.

Activities: The organization’s activities that relate directly to providing its products or services to users can be closely
connected to CSR. To thoroughly examining internal operations for CSR-related
challenges and opportunities, it may be useful for the CSR team to examine the
CSR activities of their competitors and other organizations in allied sectors.